Privacy Policy for The Carl Q. Lee Agency
Effective Date: July 5, 2025
Information We Collect
We collect information you provide directly to us, including: Personal information (name, email, phone number, address) Insurance-related information for quotes and services. Communications with us via phone, email, website forms, or SMS Information from cookies and similar technologies when you use our website.
How We Use Your Information
We use your information to Provide insurance quotes, consultations, and services Communicate with you via phone, email, and SMS about your insurance needs Send insurance-related updates, reminders, and educational content. Process applications and policy management. Comply with legal and regulatory requirements Improve our services and website functionality.
SMS/Text Messaging
By providing your mobile phone number, you consent to receive text messages from The Carl Q. Lee Agency, including: Appointment confirmations and reminders Insurance quote updates and information. Educational content about insurance protection. Service-related notifications. Marketing messages about our services.
SMS Opt-Out
You can opt out of SMS messages at any time by replying "STOP" to any text message. Standard message and data rates may apply.
Information Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes without your consent.
For Insurance Quotes
When you request an insurance quote, we will share your information with American Family Insurance and other relevant insurance carriers solely for the purpose of providing you with accurate quotes and coverage options. This sharing occurs only with your explicit approval when requesting quotes.
Licensed Service Providers
We may share information with licensed service providers who assist our business operations, but only as necessary to provide you with requested services.
Legal Requirements
We will share information only with legal authorities when required by law or regulation.
Your Control
You have complete control over when your information is shared with insurance carriers. Information is only shared with carriers when you specifically request quotes or coverage, and only for the purpose of providing you with insurance services you have requested.
No Unauthorized Sharing
We do not share your personal information for any purpose other than those explicitly stated above and only with your knowledge and consent.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to access, update, or correct your personal information request deletion of your personal information (subject to legal requirements) opt out of marketing communications and SMS/text messages by replying "STOP" to exercise these rights, contact us at (770) 701-8401.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve functionality and analyze website usage. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.
Contact Us
For questions about this Privacy Policy, contact us at:The Carl Q. Lee Agency
4480H S. Cobb Dr. Suite 614 Smyrna, Ga 30080
Phone: (770) 701-8401
Email: info@cqlinsurance.com
Take control of your future and safeguard what matters most. Our team is here to provide you with peace of mind through comprehensive insurance coverage. Don't wait – secure your tomorrow by requesting a free quote today.
